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Croatia, research page

A fund was assigned to you ex officio, and it is not on your HZMO record.

Research date: 2026-08-09. HZMO's English pages are far thinner than the Croatian pages, from which this was built.

Check if we can help you

Croatia is open to one segment only: EU and EEA residents only, through the eIDAS electronic ID route. One question decides whether we can take your case.

Are you an EU or EEA resident?

Everything below this point is the free research, and it stays free for everyone, whether we can take your case or not.

Who holds what

One, the second pillar you cannot see

REGOS states that anyone first insured after 1 January 2002 while under 40 is compulsorily in pillar II, and that whoever did not choose a fund within one month was assigned ex officio to a category A fund. Only four managers exist: Allianz ZB, ERSTE, PBZ CROATIA OSIGURANJE and Raiffeisen.

regos.hr, membership in pillar II, regos.hr, frequently asked questions, hanfa.hr, fund register

What that means for you

Two years of work in your twenties after 2002, with no form ever signed, still leaves a live personal account with one of four private managers, held at REGOS and absent from the HZMO record. The ex officio default narrows it to category A funds. Neither institution shows the other's data, so checking only HZMO hides the capital.

The annual certificate reaches members through e-Gradani mailboxes, not the post, so an emigrant without e-Gradani gets nothing.

regos.hr, annual certificate delivered to members

Two, fifteen years and an age, with foreign periods counting toward the fifteen

HZMO states the old-age pension is acquired at 65 years of age with 15 years of mirovinski staz. Women are transitional on that same page: 64 years 0 months in calendar year 2026, 64 years 3 months in 2027, 64 years 6 months in 2028, 64 years 9 months in 2029, equalised from 1 January 2030.

mirovinsko.hr, starosna mirovina

Where Croatian periods alone fall short, HZMO also counts periods completed abroad, and Article 17 of the Croatia-Bosnia and Herzegovina agreement obliges one state's carrier to count periods completed under the other's legislation.

narodne-novine.nn.hr, Croatia and Bosnia and Herzegovina agreement

What that means for you

Six years in Croatia and twenty in Germany can still produce a Croatian pro-rata pension. A short Croatian stint is not a rule-out. HZMO's citizens' guide also states that a claim submitted in one state is deemed submitted in all states where you completed periods.

Three, the live deadline that destroys the money

A live loss-of-money risk

On the pillar II side the pension is paid by a mirovinsko osiguravajuce drustvo, a MOD, and the member elects Option A, pillar I only with the pillar II capital moved into pillar I, or Option B, both. Three deadlines follow: six months to select a MOD, after which REGOS assigns one; fifteen days to change that selection; and twelve months to conclude the contract with the MOD, failing which the funds revert to the state budget and Option A applies automatically.

regos.hr, pension from pillar II, PDF

On the HZMO side, the pension accrues at the earliest from the first day after employment ends if the claim is submitted within six months, so late claiming costs backdating.

Qualifying period and aggregation

The old-age pension is acquired at 65 years of age with 15 years of mirovinski staz. For women the transitional ages are 64 years 0 months in calendar year 2026, 64 years 3 months in 2027, 64 years 6 months in 2028 and 64 years 9 months in 2029, equalised from 1 January 2030. No age stated here may be read across to another year.

mirovinsko.hr, starosna mirovina

Where the periods may come from: HZMO lists Regulation (EC) 883/2004 and Regulation 987/2009 as applicable law, alongside bilateral agreements with Bosnia and Herzegovina, Serbia, Montenegro, North Macedonia, Albania, Australia, Canada, Quebec, South Korea and Turkey. Slovenia is absent from the bilateral list because it is an EU Member State, so Croatia and Slovenia runs under the Regulations.

mirovinsko.hr, propisi

Kosovo

Kosovo appears neither on HZMO's published list of agreements nor on its list of agreements applied. The position must be confirmed with HZMO case by case.

Pre-1991 periods, and what we refuse to state

The treaty texts confirm 8 October 1991 as the operative Croatian independence date and that pre-1991 periods are counted. Two narrow rules are sourced, both turning on nationality and not on geography. Under Article 42(1) of the Croatia-Bosnia and Herzegovina agreement, periods completed in other states that the former Socialist Federal Republic of Yugoslavia had assumed by treaty fall to the contracting state of which the insured person is a national.

narodne-novine.nn.hr, Croatia and Bosnia and Herzegovina agreement

Said plainly

That is narrow. We could not establish the general rule allocating ordinary pre-1991 Yugoslav periods between Croatia and each successor state. We will not infer one. The question goes to HZMO in writing.

The free official route, two tracks

Track A, HZMO

Ask for the Elektronicki zapis o radno pravnom statusu, the e-radna knjizica, the electronic record of your employment-law status. HZMO confirms all registration and deregistration data are visible in it, that it can be had on paper at an HZMO counter, and that a Zahtjev za utvrdivanje staza osiguranja exists for unrecorded periods.

The portal route is e-Gradani through e-Usluge HZMO-a. Free Croatian claim forms and filing routes are published by HZMO. The identifier is the OIB, osobni identifikacijski broj, and gov.hr states that all foreign nationals can use e-Gradani if they hold an OIB.

gov.hr, e-radna knjizica, mirovinsko.hr, staz and insurance registrations, e-usluge.mirovinsko.hr, mirovinsko.hr, submitting requests, gov.hr, foreign nationals and e-Gradani

Cost: no page we read states a fee for the HZMO record, and none states it is free. Language: Croatian throughout.

Track B, REGOS

Ask for the Potvrda o stanju i prometu na osobnom racunu, the certificate of balance and transactions on the personal account, electronic or paper, through the Moj racun-REGOS e-service inside e-Gradani. The identifier is the OIB.

Accepted credentials include the electronic identity card, internet banking, mToken and ePASS. An ePASS is requested at a FINA branch with an identity card and OIB.

regos.hr, personal account, gov.hr, become an e-Gradanin

Cost: gov.hr states REGOS provides these electronic documents free.

With no Croatian e-credentials, in order

From the EU or EEA, try e-Gradani with your own national eID. gov.hr states that EU and EEA citizens can use the services with a credential from an EU or EEA state recognised for cross-border electronic use. Then in person: statements are obtainable at REGOS offices, FINA branches and the Mirovinski informativni centri in Zagreb, Split, Rijeka and Osijek.

REGOS lists postal and e-mail channels, but we could not confirm that they replace e-Gradani authentication, so we do not tell you a written request from abroad will produce the statement.

gov.hr, become an e-Gradanin

Where to apply if you live abroad

In another EU or EEA state, do not start with HZMO. The European Commission says you apply where you live or last worked, and advises asking at least six months before you retire. The single claim then reaches Croatia.

europa.eu, state pensions abroad

Filing in Croatia: HZMO states that where the applicant lives abroad the competent office is the one covering the place of last insurance in Croatia, and that a person abroad must also file a request for payment of the pension through a bank.

HZMO, as published

Hrvatski zavod za mirovinsko osiguranje
A. Mihanovica 3
10000 Zagreb, Republika Hrvatska
Switchboard +385 1 4595 500

HZMO publishes no e-mail address for international pensions. Use the ask-a-question form.

mirovinsko.hr, contacts, mirovinsko.hr, ask a question

REGOS, as published

Gajeva ulica br. 5
10000 Zagreb
regos@regos.hr
+385 1 48 98 999, 08:00 to 16:00

regos.hr, contact

What to gather before applying

Ordered by how often the missing item stops everything.

  • Your OIB, the osobni identifikacijski broj. It is indispensable to both institutions and the precondition for using e-Gradani.
  • Your name at the time of that employment, with maiden name and Yugoslav-era spellings.
  • Your date and place of birth, and your citizenship at the relevant time. Nationality, not geography, is what the narrow pre-1991 provision turns on.
  • The old radna knjizica, if you still have it.
  • Employer names and exact dates for every Croatian job, especially before 8 October 1991.
  • Whether you were first insured on or after 1 January 2002 while under 40. That is the pillar II trigger.
  • Every other country you worked in, with dates.

Honest rule-outs

  • You never registered for compulsory pension insurance in Croatia. Staz is the period spent in compulsory pension insurance after age 15, so undeclared work leaves no record.
  • You were first insured before 1 January 2002, or you were aged 40 or over when first insured after it. Then no compulsory pillar II account exists.
  • Option A was already elected, so the pillar II capital went into pillar I.
  • Pillar II capital was already forfeited on the missed twelve-month deadline. Check this before assuming the money is still there.
  • A combined total under 15 years across Croatia and all EU and agreement countries. This is a rule-out only on the combined total, never on Croatian years alone.

mirovinsko.hr, mirovinski staz

What is not a valid rule-out

  • "I only worked there two years." Periods aggregate toward the 15.
  • "I never chose a fund." One was assigned to you ex officio.
  • "I never received anything." The annual certificate goes to a Croatian digital mailbox.
  • "I have no Croatian digital identity." An EU or EEA eID may work through e-Gradani, and an EU or EEA resident files through his own institution.

The Croatian terms on this page, in one line each

OIB
the osobni identifikacijski broj, the personal identification number. It is the identifier both HZMO and REGOS work from, and gov.hr states that all foreign nationals can use e-Gradani if they hold an OIB.
mirovinski staz
the pension period. HZMO defines staz as the period spent in compulsory pension insurance after age 15, which is why undeclared work leaves no record.
obvezni mirovinski fond
a compulsory pension fund, the second pillar. HANFA publishes the only official register of these funds. Only four managers exist: Allianz ZB, ERSTE, PBZ CROATIA OSIGURANJE and Raiffeisen.
e-radna knjizica
the Elektronicki zapis o radno pravnom statusu, the electronic record of your employment-law status. HZMO confirms all registration and deregistration data are visible in it, and it can also be had on paper at an HZMO counter.

Questions

I worked in Croatia after 2002 and never signed a pension form. Can I still have a second-pillar account?

Yes. REGOS states that anyone first insured after 1 January 2002 while under 40 is compulsorily in pillar II, and whoever did not choose a fund within one month was assigned ex officio to a category A fund. Only four managers exist: Allianz ZB, ERSTE, PBZ CROATIA OSIGURANJE and Raiffeisen. So two years of work in your twenties after 2002, with no form ever signed, still leaves a live personal account with one of four private managers, held at REGOS and absent from the HZMO record. The ex officio default narrows it to category A funds.

If I check my HZMO record, do I see the second pillar?

No. Neither institution shows the other's data, so checking only HZMO hides the capital. The state first-pillar record sits with HZMO and the second-pillar personal account sits with REGOS. You have to ask both.

I never received an annual statement. Does that mean I have nothing?

No. REGOS delivers the annual certificate to members through e-Gradani mailboxes, not by post, so an emigrant without e-Gradani gets nothing at all.

I only worked in Croatia for six years. Is that enough?

Possibly. HZMO states the old-age pension is acquired at 65 years of age with 15 years of mirovinski staz. Where Croatian periods alone fall short, HZMO also counts periods completed abroad, and Article 17 of the Croatia-Bosnia and Herzegovina agreement obliges one state's carrier to count periods completed under the other's legislation. So six years in Croatia and twenty in Germany can still produce a Croatian pro-rata pension. A short Croatian stint is not a rule-out.

Is there a deadline that can destroy the money?

Yes, on the pillar II side. The pension is paid by a mirovinsko osiguravajuce drustvo, a MOD, and the member elects Option A, pillar I only with the pillar II capital moved into pillar I, or Option B, both. Three deadlines follow: six months to select a MOD, after which REGOS assigns one; fifteen days to change that selection; and twelve months to conclude the contract with the MOD, failing which the funds revert to the state budget and Option A applies automatically. Separately, HZMO states the pension accrues at the earliest from the first day after employment ends if the claim is submitted within six months, so late filing costs backdating.

I live in another EU country. Where do I file?

Not with HZMO first. The European Commission says you apply where you live or last worked and advises asking at least six months before you retire; the single claim then reaches Croatia. HZMO's citizens' guide states that a claim submitted in one state is deemed submitted in all states where you completed periods.

What about periods completed before 1991?

The treaty texts confirm 8 October 1991 as the operative Croatian independence date and that pre-1991 periods are counted. Only one narrow rule is sourced here: under Article 42(1) of the Croatia-Bosnia and Herzegovina agreement, periods completed in other states that the former Socialist Federal Republic of Yugoslavia had assumed by treaty fall to the contracting state of which the insured person is a national. That is narrow. We could not establish the general rule allocating ordinary pre-1991 Yugoslav periods between Croatia and each successor state, we will not infer one, and the question goes to HZMO in writing.

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