Policy
Editorial standards and publication policy
Pension research is a domain where the easiest way to be useful is to make things up. We refuse the easy path. Every customer-facing surface on this site is governed by four hard rules, enforced in code as well as in policy.
Published 2026-06-29 · Last reviewed · Published by PensionHunter (BatterseaPark Capital Ltd, Companies House 13326151, ICO ZC113586, UK Trade Mark UK00004374240).
1. Sourced-or-omit
Every country fact published on this site traces to an official source the dossier pipeline established. Facts the dossier could not establish are omitted, never filled from memory. This rule binds the country pages, the country-pair pages, the how-to pages, the Pension Identification Report, and the AI chat assistant. It is the reason we publish less than competitors do and a reason to trust what we publish more.
2. Forbidden-phrase guard
A render-time guard (safe()) strips any string that contains a regulated-sounding or over-promising phrase before it reaches the page. The current forbidden set includes the formal-authorisation term we avoid (we use the term Information Request Authority instead), agency phrasing, asset-retrieval verbs, ownership-claim language, contingent-fee phrasing, and full-service promises. These are not style preferences, they are the legal perimeter between identification work and regulated advice.
3. valuePattern framing
Every country we cover is tagged with one of eight verified patterns - STRONG_ID, SINGLE_FUND, SELF_SERVICE_PORTAL, WALLED, CORRESPONDENCE, NO_MAPPING, THIN, GRATUITY_ENTITLEMENT. The pattern dictates the framing: we never promise identification in a country whose structure cannot support it. A NO_MAPPING country (Norway and Sweden's occupational layers, for instance) is written as a pivot to portal-based self-service, not as a registry hunt we could not actually run.
4. Thin-content threshold
Every programmatically generated page (country pairs, how-to, pension-after-leaving, future occupation pages) must pass a runtime substance check: at least two distinct sourced dossier fields, at least one genuine FAQ entry, and a stable canonical URL. Pages that fail are not rendered, they are recorded as skips in a manifest. The threshold is the per-page version of sourced-or-omit.
5. No financial advice
PensionHunter is identification and research, we tell you where a scheme is and how to reach it. We do not advise on transfer, consolidation, drawdown, taxation, or estate planning. Those decisions belong with a regulated adviser in your country of residence. We are not authorised by the FCA and we do not act as a regulated intermediary.
6. Correction policy
If a fact on this site is wrong, email hello@pensionhunter.ai with the URL and the source you'd like us to use. Corrections that change a fact update the page's Last reviewed date in the same edit; we do not silently re-date pages on purely cosmetic edits.
7. AI use
We use AI tools throughout the research and drafting pipeline, but every published fact is verified against a primary source before it can render. Our AI chat assistant operates under the same forbidden-phrase guard as the rest of the site and is explicitly instructed not to give financial advice. We frame our work as "Human + AI", not "AI agents", and we do not pretend the AI alone is the product.