- What starts the clock
- Not stated as a specific calendar date; the page counts 240 monthly membership savings toward the 20 year maturity, and separately treats permanent departure from the country as an immediate qualifying event
- How long
- Membership maturity after 20 years and 240 monthly membership savings; or immediately upon permanent departure from the country (or the other listed grounds: retirement, disability, termination for health, death, critical illness, or other Board-approved grounds)
- What is lost
- the source does not state what happens if this is missed
Pag-IBIG Fund guarantees refund of a member's Total Accumulated Value (personal savings, employer counterpart, and dividends) only upon occurrence of a listed ground. Membership maturity after 20 years and 240 monthly membership savings is one ground; permanent departure from the country is a separate, earlier ground that also makes the member eligible for the refund.
What the source does not say
The pagibigfund.gov.ph pages that host this rule could not be read when we checked: two pages returned an error, and the homepage and the Circular No. 380 PDF sat behind, respectively, a mandatory privacy-notice consent window and a Google security check. The quote instead comes from a Philippine Consulate General (Milan) page on the dfa.gov.ph domain, which restates the same TAV grounds in its own FAQ. That page does not state any consequence for a member who has not yet met a ground, nor does it give a filing deadline after permanent departure occurs.