Pension Administrator Directory

Hong Kong pension administrators and registers

1 published entry for Hong Kong: 0 usable from abroad, 0 conditional, 0 effectively in country, 1 not stated by the authority. Each entry states who holds the records, what the authority demands, and the date it was checked.

• eMPF Platform (MPFA)

  All MPF schemes are administered through the eMPF Platform, run by a wholly owned MPFA subsidiary; one login shows every MPF account.

  Access note on record: eMPF account; register online with iAM Smart, or in person at an eMPF Service Centre with HKID and a second ID document

  1 contact route(s) on record. Last checked 24 September 2026. Official source: https://portal.empf.org.hk/login

  • An appeal against a Social Welfare Department social security decision must be lodged with the Social Security Appeal Board within 4 weeks of the date you were notified of the decision. What is lost: the source does not state what happens if this is missed Official source, swd.gov.hk (checked 1 September 2026)
  • An MPF early-withdrawal claim on the ground of terminal illness must be submitted through the eMPF Platform within 12 months of the date the supporting medical certificate was issued. What is lost: the source does not state what happens if this is missed Official source, mpfa.org.hk (checked 1 September 2026)
  • A Social Security Allowance recipient who spends too much of the payment year outside Hong Kong loses allowance: you must be physically in Hong Kong for at least 60 days in each payment year, and total absence must not exceed 305 days (306 in a leap year). What is lost: "If a Social Security Allowance recipient has resided in Hong Kong for less than 60 days in a payment year, he/she is not entitled to any absence allowance in that year. He/She is eligible to receive allowance only for the periods during which he/she has resided in Hong Kong. If any overpayment involved, the recipient/guardian/appointee must refund the overpaid allowance to SWD." Official source, swd.gov.hk (checked 1 September 2026)
  • OALA absence limit What is lost: A recipient who resides in Hong Kong for fewer than 60 days in the payment year is not entitled to any absence allowance and is paid the allowance only for the period of residence in Hong Kong; if the recipient has been overpaid as a result, the recipient/guardian/appointee must repay the overpaid amount to SWD. Official source, swd.gov.hk (checked 1 September 2026)

The verified contact details for each administrator, per field and dated, are in your report. Nothing on these pages is advice, and PensionHunter is not regulated by the Financial Conduct Authority. Every fact above comes from the official source named beside it, with the date it was last checked.