How fast do national pension authorities answer in writing?

Where both dates are published, the scoreboard shows the date of our letter and the date of the reply, country by country. We now publish them on a live authority answers scoreboard, one row per national pension system in our reachability study, read from our own records every time the site is built. Alongside it we start a monthly data release that lists, with a date on every entry, what changed in our public data.

What the scoreboard shows

We wrote the same six questions to the pension authority of each system in our reachability study. The scoreboard puts four facts side by side for every country: the institution we wrote to and the date, its status and the date of its reply, the days between the two, and the answers we publish on /answers for that country.

We write to most pension authorities in the countries we cover, stay in contact with them and update our facts as they answer. Read their written answers. Each row shows whether the authority has replied, and the date of its reply. We publish the answers themselves on /answers, institution by institution.

Some authorities have replied but have no answer published on /answers. A reply is not always an answer: some acknowledged our letter, routed the questions to another body or declined, and some answers wait until publication is cleared, because an institution that asks to see its entry first is not published until it has. The scoreboard marks those rows and shows the status we hold.

How we count the time to answer

We count calendar days from the date we wrote to the date of the reply. We compute it only where both dates are published on the row and the reply answered this correspondence. Some authorities answered earlier questions before the study began; their rows show the reply but carry no time. We name institutions, never the people who wrote.

Any institution can correct its row through our right of reply. A correction is published in full, with the source and the date.

What changed in October 2026

The monthly data release is built from the history of our own data files. For every change we compare the rows before and after, and date the entry by the day the change reached our main branch. The first release covers changes through 14 October 2026:

• Countries mapped: 98
• Countries added to our research: 0
• Country deadline pages added: 36
• Deadline register rows added: 0
• Deadline register rows changed: 244
• Authority answers published: 0
• Employer pages added: 500

Each entry links to the row or page it describes. The same entries can be downloaded as a JSON file from the month page.

Why we publish this

Our reports are only as good as the routes they describe, and the routes are only as good as the institutions behind them. Publishing who we wrote to, who answered and how long it took keeps that work in the open. Publishing what changed each month means anyone who relies on our research can see what is new, and when it arrived.

We identify and research. We do not give advice, and nothing on either page is a statement about any individual.

Sources

• Our reachability records and the answers published on /answers, as rendered on the scoreboard; newest date on the scoreboard 30 September 2026.
• The history of our data files, read from 12 October 2026 through 14 October 2026, as published on the monthly data release.